Terms & Conditions

Last Updated: June 8th, 2026

This website is operated by Sol & Vervain. Throughout the website, the terms “we”, “us”, “our”, and “Sol & Vervain” refer to Sol & Vervain.

These Terms & Conditions govern your access to and use of our website, products, digital products, customer accounts, content, and all related services offered through our online store.

By accessing our website, browsing our content, creating an account, placing an order, submitting information, or otherwise using our website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies published on our website.

If you do not agree with these Terms & Conditions, you must refrain from accessing, browsing, or using our website and services.

We reserve the right to modify, update, or replace any portion of these Terms & Conditions at any time by posting revisions on this page. Continued use of the website following any updates constitutes acceptance of those changes.

By using this website, you represent and warrant that you are legally capable of entering into a binding agreement, that any information provided by you is accurate and complete, that you will use the website in compliance with all applicable laws and regulations, and that you will not use the website for any unlawful, fraudulent, or unauthorized purpose.

We reserve the right to suspend or terminate access to users who violate these Terms & Conditions.

Sol & Vervain offers physical products, creative goods, decorative items, framed products, stationery, gift products, limited-edition releases, and other products through its online store.

From time to time, we may also offer digital products, downloadable content, exclusive releases, promotional offerings, and other items through the website.

All products are subject to availability.

We reserve the right to:

· Limit quantities available for purchase

· Discontinue products at any time

· Modify product specifications

· Refuse or cancel orders

· Introduce, modify, suspend, or discontinue promotions without notice

Nothing on the website constitutes a guarantee of future product availability.

Customers may place orders through either a registered customer account or our guest checkout option. Creating an account allows customers to manage their information, view order history, and enjoy a more streamlined shopping experience for future purchases. Customers who prefer not to create an account may still complete their purchases using guest checkout, subject to providing the information necessary to process and fulfill their orders.

When creating an account, you are responsible for:

· Maintaining the confidentiality of your login credentials

· Restricting unauthorized access to your account

· Ensuring that account information remains accurate and current

You accept responsibility for all activities conducted through your account.

We strive to ensure that product descriptions, images, pricing, availability information, and other content on our website are accurate.

However, errors, inaccuracies, omissions, typographical mistakes, pricing discrepancies, or outdated information may occasionally occur.

We reserve the right to:

· Correct errors

· Update information

· Modify descriptions

· Change pricing

· Cancel affected orders

Without prior notice, including after an order has been submitted.

We are under no obligation to continuously update all information appearing on the website.

Prices displayed on our website are subject to change without notice.

We reserve the right to modify pricing, product offerings, promotional campaigns, product bundles, and product availability at any time.

If a pricing error, inventory discrepancy, technical malfunction, or other error results in an incorrect listing, Sol & Vervain reserves the right to cancel affected orders and issue an appropriate refund where applicable.

Many Sol & Vervain products involve artistic processes, handcrafted elements, creative techniques, natural materials, and design characteristics that contribute to the uniqueness of each piece.

Accordingly:

· Minor variations in appearance are expected

· Handcrafted details may vary from piece to piece

· Natural materials may contain unique characteristics

· Framing materials, finishes, textures, lettering, and artistic elements may differ slightly

Such variations are inherent characteristics of handcrafted products and shall not be considered defects.

We make reasonable efforts to accurately display product colors, textures, finishes, and details.

However, actual product appearance may vary due to screen settings, monitor calibration, mobile device displays, lighting conditions, photography techniques, and manufacturing or material variations.

We cannot guarantee that colors displayed on your device will exactly match the delivered product.

From time to time, Sol & Vervain may conduct limited-time product releases, promotional campaigns, giveaways, appreciation events, or personalization initiatives.

Unless expressly stated otherwise, customers are purchasing the product itself and not a personalization service.

Personalization opportunities may:

· Be offered as part of the product purchase

· Be limited to a specified number of eligible orders

· Be available only during designated promotional periods

· Be subject to separate eligibility requirements

Submission of personalization details does not guarantee eligibility for personalization.

Where personalization is limited to a specific number of orders, eligibility shall be determined by Sol & Vervain based on order records, payment confirmation, promotional terms, operational considerations, and other relevant factors.

In the event of payment gateway delays, technical issues, duplicate timestamps, order sequencing disputes, website interruptions, or similar circumstances, Sol & Vervain’s determination regarding eligibility shall be final.

We reserve the right to modify, suspend, discontinue, or alter any promotional campaign, personalization event, or product drop at our discretion.

Where a product is specifically advertised as including personalization for all purchasers, personalization shall be provided in accordance with the product description and promotional terms applicable to that offering. 

Where permitted by a particular product or promotion, customers may submit limited personalization content such as:

· Names

· Initials

· Dates

· Short text messages

Sol & Vervain reserves the right to reject, modify, refuse, or cancel requests that:

· Violate applicable laws

· Contain offensive content

· Contain hateful content

· Promote unlawful activity

· Infringe intellectual property rights

· Conflict with our artistic, operational, or business standards

We do not undertake customization involving commercial logos, trademarks, business branding, copyrighted materials, or similar protected content unless expressly approved by us in writing.

All content appearing on this website is the exclusive property of Sol & Vervain or its licensors and is protected by applicable intellectual property laws.

This includes but is not limited to:

· Product designs

· Artwork

· Calligraphy

· Illustrations

· Creative compositions

· Product photography

· Website photography

· Graphics

· Logos

· Branding elements

· Text content

· Product descriptions

· Digital products

· Downloadable content

No portion of our content may be copied, reproduced, distributed, republished, modified, reverse-engineered, recreated, adapted, commercially exploited, sold, licensed, or used to create derivative works without our prior written permission.

The purchase of a product does not transfer ownership of any intellectual property rights.

Products sold by Sol & Vervain are intended for personal use unless otherwise expressly authorized.

Customers may not:

· Reproduce our products

· Replicate our designs

· Digitally scan our artwork for reproduction

· Manufacture derivative products

· Resell products under another brand

· Use our designs, artwork, calligraphy, or creative work for commercial exploitation

Any unauthorized commercial use may result in legal action. 

Customers may submit reviews and ratings through the website.

By submitting content, you confirm that your submission:

· Is truthful

· Does not violate laws

· Does not infringe intellectual property rights

· Does not contain offensive, abusive, defamatory, or misleading material

We reserve the right to review, edit, reject, remove, or refuse publication of any review or submission at our sole discretion.

Our decision regarding publication of reviews shall be final.

Receipt of an order confirmation does not necessarily constitute acceptance of an order.

We reserve the right to refuse, cancel, limit, or reject any order for reasons including:

· Product unavailability

· Pricing errors

· Inventory discrepancies

· Suspected fraud

· Policy violations

· Technical errors

· Payment issues

· Operational limitations

Where an order is cancelled after payment, any applicable refund will be processed through the original payment method.

Where digital products, downloads, templates, artwork, files, or other digital content are offered through the website:

· Access may be limited to the purchaser

· Digital products may not be copied, redistributed, shared, sublicensed, resold, or commercially exploited

· Unauthorized distribution is strictly prohibited

All digital products remain the intellectual property of Sol & Vervain unless expressly stated otherwise.

Our website may utilize third-party service providers including:

· Payment processors

· Hosting providers

· Analytics providers

· Courier services

· Technology partners

Your use of such services may also be governed by their respective policies and terms.

Sol & Vervain is not responsible for the content, practices, or policies of third-party services.

The website, products, content, digital products, and services are provided on an “as available” and “as is” basis to the fullest extent permitted by law.

While we strive to provide a reliable experience, we do not guarantee that:

· The website will always be available

· The website will operate without interruption

· The website will be error-free

· All content will always be accurate, complete, or current

· Technical defects will be corrected immediately

Your use of the website is undertaken at your own risk

To the fullest extent permitted by law, Sol & Vervain shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

· Use of the website

· Inability to access the website

· Product misuse

· Improper installation, handling, display, mounting, storage, or maintenance of products.

· Delays caused by third parties

· Technical failures

· Loss of data

· Loss of business opportunities

· Loss of revenue or profits

Our total liability in connection with any claim shall not exceed the amount actually paid for the relevant product giving rise to the claim.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to the use of this website, products, or these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

We reserve the right to update, modify, revise, or replace these Terms & Conditions at any time.

The latest version will always be available on this page.

Continued use of the website following any changes constitutes acceptance of the revised Terms. 

For any questions regarding these Terms & Conditions, please contact:

Sol & Vervain
Marvel Apoorva Apartments
Ramapuram, Chennai – 600089
Tamil Nadu, India

Email: vanakkam@solandvervain.com